1. Introduction EcomStair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our site, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information that you voluntarily provide to us when you sign up for our services, fill out forms, or contact us. This may include your name, email address, phone number, and other contact details.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, device information, and browsing behavior on our site. This information helps us understand how visitors interact with our website.

3. How We Use Your Information

• To Provide Services: We use your personal information to deliver the services you request, including creating and setting up your Shopify store.
• To Improve User Experience: We analyze non-personal information to enhance the functionality of our website and optimize the user experience.
• To Communicate with You: We may use your email address to send you important updates, newsletters, promotional offers, and other communications related to our services. You can opt out of receiving marketing emails at any time.
• For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, delivering services, and conducting business activities. These providers are required to maintain the confidentiality of your information.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

• Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our site. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
• Analytics: We may use third-party analytics tools, such as Google Analytics, to collect and analyze non-personal information about how visitors use our site. This helps us improve our services and understand user behavior.

6. Data Security We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

• Access and Correction: You have the right to access and update the personal information we hold about you. If you believe that any information we have is inaccurate, you can request corrections.
• Deletion: You may request the deletion of your personal information at any time, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

8. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy EcomStair does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy EcomStair reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with the date of the latest revision. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at support@ecomstair.com